Shipping policy
Shipping Policy
Thank you for shopping at StoneFlame.
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery time is between 3–7 business days depending on your location within the United States.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Shipping Delays
Occasionally shipping delays may occur due to high demand, weather conditions, or carrier issues. StoneFlame is not responsible for delays caused by the shipping carrier.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Stolen Packages
StoneFlame is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
Contact
If you have any questions about shipping, please contact us
stoneflame10@gmail.com